BSS / OSS Training

Bss/Oss training 

  • What is LTE ?

BSS/OSS Training course introduces the fundamentals of Business Support Systems (BSS) and Operation Support Systems (OSS), the information technology infrastructure that gives carriers and service providers the ability to create, deploy, manage, and maintain network-based services and applications. This course covers the details of BSS/OSS for current and next generation applications, services and networks.

Recent developments on  fiber optics, OTN, telecom engineering, operations, IPv6, IPTV, cloud computing, LTE, IMS, VoLTE, CAMEL, PCRF, Diameter protocol, are discussed to help the attendees to improve their technology knowledge.

BSS/OSS training course is designed to provide a general overview for strategic or technical managers, consultants, communications professionals, software engineers, system engineers, network professionals, marketing and sales professional, IT professionals, and others who plan on using, evaluating or working with OSS Training (Operations Support Systems) and BSS (Business Support Systems).

BSS/OSS training course provides attendees with a comprehensive business and technical foundation in BSS and OSS . Upon completion of this course, the participants will:

  • Understand what OSS and BSS are
  • Explore OSS/BSS Training requirements for service providers and products
  • Understand what different solutions can be used to enable service providers to maximize their profit, minimizing their costs and creating and managing their services and networks smoothly, and the benefits and limitations of each solution.
  • Understand what automated and optimized end-to-end telco processes look like and how they could be implemented

Key features

  • 24 hours of instructor-led training
  • 24 hours of high-quality eLearning content
  • 5 simulation exams (250 questions each)
  • 8 domain-specific test papers (10 questions each)
  • 30 CPEs offered
  • 98.6% pass rate

INTRODUCTION  of BSS/OSS Training                                         Duration :- 3 Days

  • BSS/OSS Executive Summary

  • Operation Support Systems (OSS)
  • Business Support Systems (BSS)
  • Teleco vs. Enterprise
  • Teleco vs. Cable/MSO
  • Wireless SPs
  • Current BSS/OSS Issues
  • Legacy BSS/OSS Environment
  • Next Generation BSS/OSS Market
  • Next Generation BSS/OSS Architecture and Requirements
  • Next Generation BSS/OSS Design
  • Role of ITU-T/TMN/ETSI/ANSI/TMForum Standards
  • BSS/OSS Integration
  • Middleware and EAI
  • Advanced Client-Server BSS/OSS Design Alternatives
  • BSS/OSS and Interconnection Issues
  • Overview of TOM, eTOM and NGOSS
  • Optimizing End-to-End BSS/OSS Strategies
  • Impact of new technologies and services on BSS/OSS

  • BSS/OSS ARCHITECTURE AND FRAMEWORK

  • Business and Enterprise Management
  • Service Creation and Delivery
  • Customer Care Management
  • Network Management
  • Processes and Business Logic
  • OSS/BSS Framework Componentsvice Orders
  • Billing Mediation
  • Rating
  • Billing
  • Network Operations Support
  • Engineering and Planning
  • Network Planning & Development
  • Service and Network Provisioning
  • Workflow Management
  • Inventory Management
  • Trouble/Repair Management
  • Network Management
  • Network Maintenance & Restoration
  • Network Data Management
  • Data is Key

  • BSS/OSS Functional Characteristics

  • NGOSS and eTOM
  • OSS Functional Characteristics and Components
  • OAM&P Requirements
  • Configuration Management
  • Fault Management
  • Performance Management
  • Accounting Management
  • New BSS/OSS Requirements Supportingext Generation Networks

  • Applications and Typical Implementations

  • Billing
  • Customer care
  • Provisioning
  • Marketing and Sales Support
  • Workforce Management
  • Network Management
  • Inbound Web-Based Gateways
  • Outbound Gateways
  • Interconnection
  • Fraud Detection and Security
  • Churn Management
  • Emerging Technologies

  • Impact of New and Advanced Services

  • DSL Services
  • IP based Services
  • VoIP
  • IP VPNs
  • MPLS/GMPLS
  • Broadband
  • Data Services
  • Storage on Demand
  • Videoconferencing
  • MPLS VPN  Services
  • MPLS-TE and MPLS-TP
  • OTN/DWDM
  • Service Level Agreement (SLAs)
  • Customer Self Provisioning
  • Real-Time Access to Customer Data/Accounts
  • Flow-Through Provisioning

  • Software Technology Trends

  • BSS/OSS Implementation Alternatives
  • Object-Oriented Programming Technologies
  • New Management Platforms and Middleware
  • Software Development Processes
  • Next Generation Expert Systems
  • Data Warehousing
  • Enterprise Application Integration (EIA)

  • BSS/OSS Infrastructure of Telcos and Enterprises

  • BSS/OSS market trends
  • Vital competitive elements for converged services
  • Telcos and enterprises need new business systems to support the proliferation of services they will offer
  • Convergence of telephony and broadband
  • Competitive and converged marketplace
  • Open-Billing solutions
  • How to evaluate a potential BSS for converged services

  • BSS/OSS Interconnection and Integration

  • Industry Approach
  • Service Providers Profile
  • Vendors Profile
  • Open Interfaces
  • Integration of Business and Systems Context
  • Business Process Optimization
  • Automation
  • Workflow Enabled Management Application Integration
  • Workflow Standardization
  • Building Integrated OSS Infrastructure
  • Integrated Platforms
  • Business Agreements
  • Information Agreements
  • Catalyst Projects
  • Implementing Workflow
  • Interconnection Gateways
  • BSS/OSS product solutions and vendors
  • Immediate and future needs

  • BSS/OSS Processes

  • Service Fulfillment
  • Provisioning and Activation
  • Flow-through Provisioning
  • OSS Interconnection
  • Engineering and Operations
  • Requirements for Creating and Managing the Network
  • Planning and Engineering
  • Inventory
  • Network Design and Provisioning
  • Network Monitoring and Maintenance
  • Network Data Mediation
  • Requirements for Managing the Service Offerings
  • Service Planning and Development
  • Service Provisioning
  • QoS Management
  • Usage Rating
  • Tariffing
  • Billing and Formatting
  • CRM
  • Managing customer relationships
  • Self-service shopping, provisioning, account maintenance, trouble reporting and billing applications.
  • Increased flexibility in Billing platforms to accommodate credit and debit cards, prepaid services, gaming and others
  • Customer’s ability to create and maintain customized service offerings
  • Fraud
  • Churn Management

  • Creating and Managing the Next Generation Services and the Networks

  • Planning and Engineering
  • QoS
  • Inventory
  • Network Design and Provisioning
  • Network Monitoring and Maintenance
  • Network Data Mediation
  • Managing the Service Offerings
  • Service Planning and Development
  • Service Provisioning
  • Service Quality Management
  • Usage Rating
  • CRM
  • Creating and managing the network
  • Managing the service offerings
  • Managing customer relationships
  • Designs on OSS Integration
  • Incumbent concerns
  • Integrate now, benefit later

  • Process Modeling Approach

  • Operations Processes
  • Fulfillment (F) Processes
  • Assurance (A) Processes
  • Billing (B) Processes
  • Operations Support & Readiness (OSR) Processes
  • Strategy, Infrastructure and Product Processes
  • Enterprise Management Processes
  • The eBusiness SP Enterprise
  • eBusiness Environment
  • eBusiness Strategy and Service Provider Business Models
  • eBusiness Processes for Service Providers
  • Business Process Frameworks

  • BSS/OSS Vendors

  • Software Development Toolkit Providers
  • Solution Providers
  • Independent Software Vendors
  • Market Position
  • Products Offering
  • Standards Compliance
  • Strategy
  • Strengths
  • Weaknesses
  • Assessments

  • TMForum (Telemanagement Forum) Overview (optional)

  • TeleManagement Forum’s Telecom Operations Map
  • Service Assurance Program
  • Service Fulfillment Program
  • Frameworx Architectural framework
  • Business Process Framework (eTOM)
  • Information Framework (SID)
  • Application Framework (TAM)
  • Integration Framework
  • rchitecture and standard interfaces

You can enroll for this classroom training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.

1. Online ,By deposit the mildain bank account

2. Pay by cash team training center location

Highly qualified and certified instructors with 20+ years of experience deliver more than 200+ classroom training.
Venue is finalized few weeks before the training and you will be informed via email. You can get in touch with our 24/7 support team for more details. Contact us Mob no:- 8447121833, Mail id:  [email protected] . If you are looking for an instant support, you can chat with us too.
We provide transportation or refreshments along with the training.
Contact us using the form on the right of any page on the mildain website, or select the Live Chat link. Our customer service representatives will be able to give you more details.

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REVIEWS

good session..!!
will be useful to improve my technical Knowledge..
Parveen
The concepts of the Instructor was mind-blowing…Lots of Industry examples…Very well organized…
Ajay Nunna
Nice session…!! enjoyed learning new things
Gaurav
Really good training. It helped me to clear a lot of doubts which were present in my mind for a long time.
Raghav
“ The course content is very good and satisfactory. The trainer is also good with his teaching abilities.”
Sameer
Apply the knowledge in understanding the new 11b framework setup in our system.
Apply the skill in day to day operational maintenance of our IT infrastrututre.
Saleel