ISO 20000 | ISO Foundation Training


ISO Foundation Training

  • Overview:

This event provides basic information, awareness and familiarity with the content and requirements of the International Standard ISO/IEC 20000, covering both the requirements in Part 1 and the guidance in Part 2. At the end of the course, there is a one hour, multiple-choice exam, following which successful candidates will be awarded the ISO foundation/IEC 2000 IT Service Management Foundation Certificate.

  • Objectives
  • To provide an understanding of IT Service Quality Management
  • To give knowledge of the basic concepts of ISO20000

  • Pre-requisites
There are no formal criteria or prerequisite for candidates wishing to attend Foundation course.

 

Key features

  • 16 hours of instructor-led training
  • 16 hours of high-quality eLearning content
  • 5 simulation exams (250 questions each)
  • 8 domain-specific test papers (10 questions each)
  • 30 CPEs offered
  • 98.6% pass rate

ISO Foundation Training                                                              Duration :- 2 Days

  • Understanding the scope, purpose and use of the standard

  • Understanding the management system requirements

  • Understanding the process requirements

  • Planning and implementing new services

  • Service Delivery processes

  • Relationship processes

  • Control and release processes

  • Resolution processes

  • Adopting the Plan, Do, Check, Act cycle for Service Improvement

You can enroll for this classroom training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.

1. Online ,By deposit the mildain bank account

2. Pay by cash team training center location

Highly qualified and certified instructors with 20+ years of experience deliver more than 200+ classroom training.
Venue is finalized few weeks before the training and you will be informed via email. You can get in touch with our 24/7 support team for more details. Contact us Mob no:- 8447121833, Mail id:  [email protected] . If you are looking for an instant support, you can chat with us too.
We provide transportation or refreshments along with the training.
Contact us using the form on the right of any page on the mildain website, or select the Live Chat link. Our customer service representatives will be able to give you more details.

Find This Training in Other Cities:-

Kolkata, Bangalore, Mumbai, Hyderabad, Pune, Delhi, Chennai.

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  • Blended learning delivery model (self-paced eLearning and/or instructor-led options)
  • Course, category, and all-access pricing
  • Enterprise-class learning management system (LMS)
  • Enhanced reporting for individuals and teams
  • 24×7 teaching assistance and support

Any Enquiry contacts us:

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You can reach us for Following locations in India

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REVIEWS

“ Good session..!!Will be useful to improve my technical Knowledge. ”
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“ My Trainer for Guidwire was knowledgeable and taught me all basic to advance information, huge thanks to Mildain for its support. ”
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“ Guys go for Xamarin course , It was best among all , Thanks to Rahul sir for Training. ”
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“ I enrolled for PMP online training, Thanks for giving me all question bank, study material and post Training support. ”
Sameer
“ I was bit skeptical at starting for Blueprism, As there were not more institutes to offer blueprism, Thanks Mildain and team , I am happy to say that I have learn blueprism. ”
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