Revenue Assurance Training Afghanistan| Dubai| Saudi Arabia | Telecom Revenue Assurance Crash Training

Revenue Assurance Training afghanistan Dubai Saudi Arabia

  • Course Overview
 Revenue Assurance training program helps you understand basic concepts and best practices of Telecom Revenue Assurance. The aim of the Telecom Training Boot Camp Crash Course is to provide processes and methodologies that help plug the drain on revenue and maximize profits for telecom service providers.

Our industry experts cover all aspects of the revenue discipline, including: switch to bill, prepaid/IN, inventory reconciliation, configuration management, billing verification, cost management, fraud, interconnection, content settlement, partner management applied to voice, Internet, UMTS, HSPA/HSPA+, LTE, VoLTE, mobile data, applications, content, video, cloud services, MPLS, IPTV, VPN and managed services.

Revenue Training and Revenue management are the key concepts to create, manage, charge, assure, and collect all sources of revenue.

Equally important is the mandate to consolidate, migrate or transform your technical and operational infrastructures to improve performance and workplace productivity and lower data center, IT network and operational costs.

We approach Revenue Assurance and Revenue Management from a holistic, end-to-end perspective including

  • Introduction to Telephony and Telecommunications
  • Introduction to network types, technologies and services
  • Introduction OSS/BSS systems and common RA processes
  • Revenue Assurance (RA) Concepts and Best Practices
  • The impact of RA  on your business
  • What causes RA
  • Revenue Leakage
  • Revenue Loss
  • Fraud
  • Churn minimization
  • Billing systems integration
  • Service cost savings
  • Provisioning and workflow
  • Business Process Management (BPM)
  • Ordering and service delivery automation

  • Course Objectives
Attendees will have the knowledge and skills to:

  • List  the impact of next generation networks and services on Revenue Assurance .
  • Detect, analyze, fix, and reclaim revenue leakages
  • Optimize end-to-end Revenue Assurance Strategies and Implementation
  • Outsmart fraud by subscribers and distributors
  • Discover the importance of cost-effective service provisioning
  • Understand how the mediation system can be helpful as a revenue assurance tool
  • Receive and utilize a review of fraud management systems and processes
  • Review audits and tests that can be used to identify errors in network integrity
  • Discover cost-effective customer retention strategies
  • Outline proper data mining and data warehousing will impact the Revenue Assurance implementation
  • Measure and report on the financial impact of revenue-assurance findings

  • Who should Attend
Revenue assurance managers, internal auditors, financial controllers, engineers, application support professionals, product managers, project managers, fraud analysts, OSS/BSS professionals, newcomers to the field of Revenue Assurance and Fraud Management, Billing managers,and revenue assurance personnel from Tier 1/Tier 2 communication companies (both fixed line and mobile), and triple-play providers.

Revenue Assurance Training afghanistan Dubai Saudi Arabia

Key features

  • 32 hours of instructor-led training
  • 32 hours of high-quality eLearning content
  • 5 simulation exams (250 questions each)
  • 8 domain-specific test papers (10 questions each)
  • 30 CPEs offered
  • 98.6% pass rate

Revenue Assurance Training Afghanistan |Dubai | Saudi Arabia| Telecom Revenue Assurance Crash Training                                                          Duration :- 4 Days

Key Concepts Revenue Assurance (RA)

  • Telecommunications Technologies and Services
  • Overview of Mobile Networks
  • Overview of Data, Voice, VPN, Messaging and Collaboration, Cloud and Internet Services
  • Overview of OSS and BSS
  • OSS/BSS Common Processes
  • What is Revenue Assurance (RA)?
  • Revenue Assurance concepts and best practices
  • Overview of Telecom BSS/OSS
  • Examining the current definitions
  • Why Revenue Assurance is important
  • The Billing Process Model
  • The root causes of CDRs and billing errors
  • Technology Definitions
  • Switches, mediation, billing and customer care systems
  • People Factors
  • Culture and communications
  • Network management, marketing, customer services and billing departments
  • Populating the Billing Process Model
  • Revenue assurance department as a profit center
  • Revenue loss occurs at the product design
  • Problem of debt collection

Importance of Revenue Assurance in Today’s Market

  • Pre-Sales and Sales Processes
  • Cost-Effective Service Provisioning
  • Discovering Errors in Network Integrity
  • Mediation System as a Revenue Assurance Tool
  • Rating, Tariffing, and Billing
  • Effective Collection Processes
  • Reducing Bad Debt and Fraud
  • Policies for Termination and Churn Management
  • A Total Optimized End-to-End Revenue Assurance Strategy

Measuring to Manage Performance

  • Revenue Assurance Complexity and Advantages
  • Tools and Methods for RA Improvements
  • Processes
  • Capabilities
  • Tools
  • Technologies with quantifiable, monetary benefits
  • Revenue Assurance’s Key Performance Indicators (KPIs)
  • The cost of failures – lost revenue and customer complaints, illustrated with real life statistics and case studies
  • Benchmarking against competitors as a key input to setting your own performance targets
  • Deciding what to measure and how Setting performance targets – what is reasonable, economically achievable and retains competitive differentiation
  • Performance reporting

The Role of Auditing in Revenue Assurance

  • Using the Billing Process Model to design an effective audit program
  • Who should audit? The audit team skills
  • Getting business value from audits and keeping audit costs down
  • Regulation: Issues and the operator response

Some Major Revenue Assurance Processes

  • Tables Management
  • Event Management and Control
  • Error Management
  • End-to-End Reconciliation
  • Invoice Processing and Distribution
  • Rate and Invoice Verification
  • Systems Interface Management
  • Problem Resolution and Tracking
  • Metrics and Management Reporting
  • User Acceptance Testing

Why is Revenue Assurance so Important to Today’s Telcos?

  • The Cost of Revenue Leakage
  • The idea of Revenue Maximization
  • Establishing RA Priorities
  • Distinguishing Between Network Provisioning and Service Provisioning
  • Service Provisioning in the Organization
  • Inventory Management
  • Provisioning and Activation
  • Provisioning Fixed Network Services
  • Provisioning Basic Mobile Services
  • Provisioning in Next Generation Networks
  • Systems for Automated Service Provisioning
  • Workflow Management

Network Operations

  • Network Provisioning Errors
  • Assuring Network Integrity
  • Use of Network for Non-Revenue-Generating Traffic
  • Various Technical Frauds
  • Detecting Network Fraud


  • CDRs, xDRs and IPDRs
  • Detecting, Aggregating, Correlating and Distributing of data
  • Filtered Data
  • Loss of CDRs/IPDRs at the Switch and at the Mediation
  • The Role of Mediation in IP Applications
  • Customer Intelligence
  • Network Measurement Applications
  • QoS Measurement
  • Network Optimization
  • Role of Middleware and EAI

Rating and Billing

  • How Billing Impacts the RA’s Bottom Line
  • Potential Problem Areas
  • Problems with the Billing System
  • Problems with Staffing
  • Problems with Outsourcing
  • Printing and Formatting
  • Issues with Billing Cycles
  • Problems in the Billing Process
  • Interconnect Billing
  • Problems with Dishonest Trading Partners

Collection to Minimize bad Debt

  • Debt Collection Processes
  • Problems of Third Party Debt
  • Tools to Control Bad Debt

Termination and Churn

  • Ensuring Error-free Deactivation
  • Churn Management
  • Why Churn Management is Important
  • Organizational Aspects of Revenue Assurance
  • Managing Mergers and Acquisitions
  • Integrating Prepaid and Postpaid Mobile Services
  • Partner Relationship Management for Next Generation Services
  • The Impact of Next Generation Networks and Services

Fraud Management

  • Introduction to telecoms fraud
  • controls and risks
  • fraud management lifecycle
  • Investigation processes and workflows
  • Fraud  team structure
  • Evolution of fraud detection, and the strategies to tackle the various types of fraud

Sources of Revenue Leakage

  • Why Revenue Leakage Occurs?
  • Potential Causes for Revenue Leakage
  • Collection Failures
  • Parsing Failures
  • Overrun Error Logs
  • Bad Correlation
  • Time Expirations for Matching
  • Billing System Rejection
  • Identification Failure for Higher Order Events
  • Other Sources

Revenue Assurance Audits

  • Sale & Marketing
  • Ordering & Activation
  • Customer Care
  • Network Operations
  • Interconnection
  • Rating & Invoicing
  • Finance
  • Fraud

Revenue Assurance Best Practices

  • Process Improvements and ROI
  • Overcoming organizational barriers to Revenue Assurance program
  • Overcoming cultural barriers to Revenue Assurance program
  • Automated OSS-to-BSS Reconciliation
  • Interconnection Billing Disputes
  • Tools to Stop Revenue Leakage
  • Reporting Tools
  • Testing Tools
  • Analysis Tools
  • Adaptive Revenue Assurance
  • Tools and Methodologies
  • TONEX Revenue Assurance Framework
  • Operation Assessment and Improvement
  • Price Plan & Rate management
  • Major Future Problems
  • Advanced Topics
  • Case Studies and Workshop

Special Workshop

  • Working on Revenue Assurance KPIs for GSM, HSPA/HSPA+ and LTE/VoLTE Networks
  • Billing KPIs
  • Fraud KPIs
  • Capacity Management and Technology deployment KPIs
  • Technology Operations KPIs
  • BSS/OSS helpdesk KPIs
  • Technology Operations Support KPIs
  • CRM KPIs
  • Network Economy and Quality Assurance KPIs
  • Developing RA Strategy
  • Product development & RA
  • Product assurance & Advanced product assurance

You can enroll for this classroom training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.

1. Online ,By deposit the mildain bank account

2. Pay by cash team training center location

Highly qualified and certified instructors with 20+ years of experience deliver more than 200+ classroom training.
Venue is finalized few weeks before the training and you will be informed via email. You can get in touch with our 24/7 support team for more details. Contact us Mob no:- 8447121833, Mail id:  [email protected] . If you are looking for an instant support, you can chat with us too.
We provide transportation or refreshments along with the training.
Contact us using the form on the right of any page on the mildain website, or select the Live Chat link. Our customer service representatives will be able to give you more details.

Find This Training in Other Cities:-

Afghanistan |Dubai| Saudi Arabia| South Aferica | United States

Mildain Solutions/Corp Office Delhi(NCR)

HeadQuarter Office:
Plot No 17, C Block Market, Sec 36,
Noida (U.P.)-201301(India)
Bangalore office:
Mildain Solutions,
No 7 & 8,Krishna Reddy Layout,
Domlur(Bangalore) 560071(India)
Hyderabad office:
Mildain Solutions

Mumbai office:

Mildain Solutions
5th Floor, Block B, Godrej IT Park,
Pirojshanagar, LBS Marg, Vikhroli West,
Mumbai, Maharashtra
 (+91) 1204326873
(+91) 8447121833
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