Telecom Training for Non-Engineers

Batch Schedule ’17 – ’18

Dates Days (Online/Classroom) Timing Enquiry
03 MAR 17 Sat- Sun 10:00 Am – 2:00Pm Enroll Now
05 MAR 17 Mon-Fri 09:30 Am – 6:30Pm Enroll Now
10 MAR 17 Sat- Sun 10:00 Am – 2:00Pm Enroll Now
02 APR 18 Mon-Fri 09:30 Am – 6:30Pm Enroll Now
07 APR 18 Sat- Sun 10:00 Am – 2:00Pm Enroll Now

Telecom Training for Non-Engineers

  • Course Overview
Telecom training course for non-engineers provides an introduction to the landscape and fundamental technologies of the telecommunications marketplace. Designed with the non-technical professional in mind, this course provides day-to-day examples of the intricacies and competitive landscape of the industry.

  • Course Objectives
Upon completion of Telecom Training for Non-Engineers course the attendees will:

  • Understand the basics of telecoms
  • Describe concepts behind PSTN and SS7
  • Understand concepts behind triple and quad play
  • Understand the basics of voice and data communications technologies
  • Describe concepts behind VoIP, xDSL, IPTV, MPLS, VPN, IMS/SIP, UMTS/HSPAHSPA+, WiMAX, LTE, and LTE Advance
  • Understand the future telecoms trends


  • 16 hours of instructor-led training
  • 5 simulation exams (250 questions each)
  • 8 domain-specific test papers (10 questions each)
  • 30 CPEs offered
  • 98.6% pass rate

Telecom Training for Non-Engineers                                  Duration :- 2 Days

Introduction and Overview

  • Telecoms Market
  • Telecoms Regulation
  • Telecoms Competition
  • The Network
  • Evolution of Telecom
  • Network Evolution
  • Switching Evolution
  • Access Evolution
  • Mobile Evolution
  • Cable Evolution
  • Circuits vs. Packets
  • Packet Evolution
  • X.25, Frame Relay, ATM and IP
  • Overview of NGN
  • VoIP Overview
  • IPTV
  • IMS and SIP
  • MPLS and GMPLS
  • VPN
  • Wireless Mobile 2G, 3G and 4G Evolution
  • LTE and EPC
  • Flat IP Architecture

The Fundamentals

  • Evolution of Current Telecoms Landscape
  • Line and Trunks
  • Plain Old telephony Service (POTS)
  • The Public Switched Telephone Network (PSTN)
  • PSTN Switching Hierarchy (Class 5, Class 4/Tandem, Class 3, 2 and 1)
  • Time Division Multiplexing (TDM)
  • Digital voice, video and data; DS0, DS1, DS3DWDM and Advance Optical Networking
  • Telecom Network Components
  • The Telephone and the Local Loop
  • Signaling in the Telephone System
  • SS7 (Signaling System #7)
  • Transmission Systems
  • T1, T3 and SONET/SDH
  • Optical Networking
  • Next Generation Networks (NGN)
  • Circuit-Switched vs. Packet-Switched Networks
  • Packet-Switched Networks
  • Voice over IP and Unified Communications
  • Video Technology and Services
  • Cloud Computing

Access and Transport Networks

  • North American and International Digital Hierarchy (DS0, DS1/T1, DS3/T3, E1, E2)
  • Synchronous Optical Network (SONET)
  • The International Synchronous Digital Hierarchy (SDH)
  • Overview of the CO, Local Loop, Home CPE, xDSL, DSLAM, ATM, PPP and IP/MPLS

Customer premises equipment and services

  • Customer Telephone System (CTS)
  • Private Branch Exchange (PBX)
  • Key Telephone System (KTS) overview
  • Centrex: Analog and Digital
  • Automatic Call Distributors (ACDs)
  • Computer Telephony Integration (CTI)
  • Interactive Voice Response (IVR)
  • Voice Mail
  • Unified Communications
  • IP PBX

Emerging Technologies

  • Broadband Technologies
  • Voice and data integration
  • Cable
  • xDSL
  • Wireless
  • TCP/IP
  • NGN/VoIP
  • IPTV
  • MBMS
  • MPLS and GMPLS
  • MPLS VPN and TE
  • IMS (IP Multimedia Subsystem)
  • SIP Protocol
  • Fixed Wireless/SATCOM/VASTWiMAX
  • Mobile Wireless/GSM/CDMA/CDMA2000/UMTS/HSPA/HSPA+/LTE
  • Mobile Broadband/1xEV-DO/UMTS/LTELTE Advance//Mobile WiMAX

The Future

  • The Future of Telecommunications
  • Telecom Market Segmentation
  • Worldwide Subscribers
  • Migration from circuit to packet switching
  • IP Changes Everything
  • Worldwide Revenue
  • Wireline and Wireless Convergence
  • Voice over IP (VoIP)
  • Overview of SIGTRAN, MGCP/MEGACO, and SIP
  • Overview o IPTV
  • Overview of QoS
  • Overview of MPLS and VPLS
  • IMS and SIP
  • LTE and LTE Advanced
  • IPTV
  • MPLS and MPLS VPNs
  • VPLS
  • Gigabit and Metro Ethernet
  • Mobile IP
  • IPv6

You can enroll for this classroom training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.

1. Online ,By deposit the mildain bank account

2. Pay by cash team training center location

Highly qualified and certified instructors with 20+ years of experience deliver more than 200+ classroom training.
Venue is finalized few weeks before the training and you will be informed via email. You can get in touch with our 24/7 support team for more details. Contact us Mob no:- 8447121833, Mail id:  [email protected] . If you are looking for an instant support, you can chat with us too.
We provide transportation or refreshments along with the training.
Contact us using the form on the right of any page on the mildain website, or select the Live Chat link. Our customer service representatives will be able to give you more details.

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Kolkata, Bangalore, Mumbai, Hyderabad,Pune, Delhi, Chennai.

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