Business Process Management

Business Process Management(BPM)

  • Course description
This course is the foundation for all courses in the Business Process Management curriculum and is required for BPM certification. It provides an overview and discussion of the principles, concepts and techniques required to transform your business from a traditional, functional organization to a process-centric organization. The course introduces a systematic approach and methodology for planning, monitoring, measuring and managing your business process performance and for redesigning and improving specific processes.

  • Who should attend
This introduction to BPM is a must for everyone interested in business process improvement. It designed for business managers, business analysts, and practitioners involved in process-based change and the automation of process solutions. This course is the foundation for all other courses in the BPM curriculum. It establishes a methodology, a common language, and a baseline for all other courses in the curriculum.

  • What you will achieve

  • Understand the value and benefits of business process management
  • Understand the principles of business process management and how to apply them
  • Understand BPM best practices and methodologies
  • Understand the respective roles of change management, process architecture, process analysis, process redesign, process improvement, process automation, and organization design — and how to make them work together
  • Understand basic BPM management and measurement techniques

  • What you will learn

  • How to align your corporate strategy with a well-designed business architecture
  • How to integrate your business process architecture with human performance and IT implementation plans.
  • The key considerations of a process-based approach to business process change management
  • The strategic, tactical and operational considerations in a comprehensive BPM framework
  • How to plan for cross-organization acceptance and implementation

Key features

  • 8 hours of instructor-led training
  • 8 hours of high-quality eLearning content
  • 5 simulation exams (250 questions each)
  • 8 domain-specific test papers (10 questions each)
  • 30 CPEs offered
  • 98.6% pass rate

Business Process Management(BPM)                                  Duration :- 1 Day

  • Why Create a Process-Centric Organization?
  • Where Do You Start?
  • Levels of BPM Activity
  • Case Study: XYZ Company
  • Exercise: Scoping a Business Process Audit

The Enterprise Level

  • Establish Strategy and Strategic Themes
  • Characterize Organization, Major Processes & Stakeholders
  • Establish Performance Measurement System
  • Align Enterprise Resources to Support Processes
  • Establish a Process Governance System
  • Case Study: Boeing Airlift & Transport
  • Establish a BPM Group to Coordinate Efforts
  • Determine Priorities and Create a Change Management System
  • Exercise: Audit: Enterprise Level Concerns

The Process Level

  • Process Problem Analysis
  • Business Process Redesign (BPR)
  • Project Management
  • Process Modeling
  • Analysis & Design
  • Deployment & Change Management
  • BPR With OR Frameworks
  • Business Process Improvement (Lean & Six Sigma)
  • Human Performance Technology (HPT)
  • Business Process Automation (IT)
  • Business Rules (BR)
  • Modeling Tools
  • Exercise: Audit: Process Level Concerns

The Implementation Level (IT)

  • Case Study: APCI
  • Business Process Management (BPM) and the Service Oriented Architecture (SOA)
  • ERP and CRM Implementation
  • Business Performance Monitoring Systems (BAM)
  • Evolving Standards (BPMN, BPEL, MDA)
  • Exercise: Audit: Implementation Level (IT) Concerns

You can enroll for this classroom training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.

1. Online ,By deposit the mildain bank account

2. Pay by cash team training center location

Highly qualified and certified instructors with 20+ years of experience deliver more than 200+ classroom training.
Venue is finalized few weeks before the training and you will be informed via email. You can get in touch with our 24/7 support team for more details. Contact us Mob no:- 8447121833, Mail id:  [email protected] . If you are looking for an instant support, you can chat with us too.
We provide transportation or refreshments along with the training.
Contact us using the form on the right of any page on the mildain website, or select the Live Chat link. Our customer service representatives will be able to give you more details.

Find This Training in Other Cities:-

Kolkata,Bangalore,Mumbai,Hyderabad,Pune ,Delhi,Chennai,

Mildain Solutions/Corp Office Delhi(NCR)

HeadQuarter Office:
Plot No 17, C Block Market, Sec 36,
Noida (U.P.)-201301(India)
Bangalore office:
Mildain Solutions,
No 7 & 8,Krishna Reddy Layout,
Domlur(Bangalore) 560071(India)
Hyderabad office:
Mildain Solutions

Mumbai office:

Mildain Solutions
5th Floor, Block B, Godrej IT Park,
Pirojshanagar, LBS Marg, Vikhroli West,
Mumbai, Maharashtra
 (+91) 1204326873
(+91) 8447121833
Contact Us

Your Name (required)

Your Email (required)

Contact Number




Drop Us A Query

Your Name (required)

Your Email (required)

Contact Number





good session..!!
will be useful to improve my technical Knowledge..
The concepts of the Instructor was mind-blowing…Lots of Industry examples…Very well organized…
Ajay Nunna
Nice session…!! enjoyed learning new things
Really good training. It helped me to clear a lot of doubts which were present in my mind for a long time.
“ The course content is very good and satisfactory. The trainer is also good with his teaching abilities.”
Apply the knowledge in understanding the new 11b framework setup in our system.
Apply the skill in day to day operational maintenance of our IT infrastrututre.